Koramangala, Bangalore, India
Rignor That Ensures Your IT Runs Seamlessly, Anytime and Every Time
About Us
Rignor Labs is a leading software development company specializing in custom software solutions, AI-powered applications, mobile app development, Salesforce support, and digital marketing. We deliver innovative, scalable solutions tailored to your business needs.
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Privacy Policy
Privacy Policy
Last Updated: February 2026
Rignor Labs ("we", "our", "us") respects your privacy and is committed to protecting the personal data of our users, clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, applications, platforms, or communicate with us.
Important: By accessing or using our services, you agree to the practices described in this Privacy Policy.
1 Who We Are
Rignor Labs
239, 2nd Floor, 18th Main RoadKoramangala 6th Block
Bangalore, Karnataka – 560095
India
2 Information We Collect
We collect information only when necessary and in a lawful manner. The types of information we collect include:
2.1 Personal Information
You may provide us with personal data including:
- Full name
- Email address
- Phone number
- Organization or company name
- Billing and invoicing details
- Information submitted via contact forms, onboarding forms, or service agreements
2.2 Technical & Usage Information
Automatically collected data may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and interaction data
- Date and time of access
2.3 Application & Chatbot Data
When using our applications, AI systems, or chatbots:
- User queries and interactions
- Uploaded content or text
- Metadata related to usage
Privacy Protection: We do not intentionally collect sensitive personal data unless explicitly required for a project and agreed upon contractually.
3 How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain our services
- To respond to inquiries and provide customer support
- To develop, improve, and optimize our platforms and AI systems
- To manage contracts, billing, and compliance
- To ensure security, prevent fraud, and monitor misuse
- To comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
4 Legal Basis for Processing
We process personal data based on:
- User consent – When you explicitly agree to data collection
- Contractual necessity – To fulfill service agreements
- Legal obligations – To comply with applicable laws
- Legitimate business interests – Such as service improvement and security
5 Data Storage & Security
We implement industry-standard security measures, including:
- Secure servers and encrypted connections (HTTPS/SSL)
- Role-based access control
- Regular security monitoring and updates
- Cloud infrastructure protections (firewalls, DDoS mitigation)
Security Note: Despite our efforts, no system can guarantee 100% security. Users share information at their own discretion.
6 Data Sharing & Third Parties
We may share data only with:
- Trusted service providers (hosting, analytics, cloud infrastructure)
- Payment processors (when applicable)
- Legal authorities when required by law
All third parties are required to follow strict data protection standards and are contractually bound to maintain confidentiality.
7 International Data Transfers
As we serve international clients, your data may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws and international data protection standards.
8 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
- Remember your preferences
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
9 Data Retention
We retain personal data only for as long as necessary to:
- Fulfill service obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention policies.
10 Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain data processing activities
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
11 Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover that personal data from a child under 13 has been collected, it will be deleted promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately.
12 Cultural & Language-Specific Applications
Some Rignor Labs services involve Tibetan language processing, cultural content, or heritage-focused platforms. Data collected within such applications is handled with heightened sensitivity and used strictly for the intended educational, cultural, or operational purposes.
We are committed to preserving cultural integrity and respecting the sensitive nature of heritage-related data.
13 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically. Continued use of our services after any modifications indicates your acceptance of the updated policy.
14 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: